Return Policy

Returns: Returns: Products may be returned, unused, within 7 days for a full refund on the price of the product. The customer is responsible for all shipping fees (including return shipping) and duties paid. Used items may not be returned.

Warranty

We do not provide a warranty on items purchased on eBay. A copy of the original sales receipt or invoice is required for items purchased from a retail outlet.

6 Month Warranty: We stand behind our Bubble Bags, Bubble Now machines, and Bubble Boxes and will replace defective items within 6 months. Please contact us by email manager@freshheadies.com or phone 1-866-635-8464 if you have a defective item - do NOT ship it back to us. All defective product replacements are shipped either by mail (Canada Post/USPS) or by UPS Ground. We do not offer express shipping on items replaced under the 6 month warranty.

After 6 Months: Any defects or problems are handled on a case-by-case basis. Please contact us. If we deem the item to be defective, we will replace it. The cost of shipping is the customer's responsibility in this case.