Frequently Asked Questions (FAQ)


Do you have a retail outlet? What are your hours?

As of Nov 2022,  pickups are available by appointment only in East Van.
On top of our own Bubble Bag products, we still have a limited selection of Hemp Taillor (was Hoodlamb) line of vegan, hemp & organic cotton eco clothing, designed in Amsterdam. We now also carry the new Men's & Ladies' Classic Coats from Freshemp.

Feel free to call us with any questions, we are available Monday to Friday, usually from 11am - 5pm PT (hours may fluctuate)
Phone: 604-254-3338 or toll free 1-866.-635-8464


How can I learn about extractions & using your products?
Please refer to our Instructions for our Products page for a complete list of links to our various products.
One of the easiest ways to get your head wrapped around using our products, is to watch the Bubbleman in action. Bubbleman's World is the Bubbleman's way of sharing his passion and decades of knowledge with his fans and followers.
You can also connect with other enthusiasts in various groups on Facebook and on Discord. See links here.

Can I order with a credit card?

YES – We accept Visa and Mastercard in our online store at Bubblebag.com.
If you prefer, you can place your order and pay by phone. Just give us a call at 1-866-635-8464 with your Visa or Mastercard number. We're here  Monday to Friday, 9am to 5pm Pacific time.
Canadian clients may additionally pay for orders via Interac e-transfer & Amex - please choose Pay by phone CAD$ at checkout and we'll follow up with you.


How long will it take for my Bubble Bags to arrive?
UPS offers a variety of shipping options, you will be able to select your desired delivery option when you place your order.

We ship most orders the day after they are placed, although if we are very busy it may take two days. We ship orders Monday to Friday, except on Canadian statutory holidays. If you need your Bubble Bags in a hurry, please give us a call at 1-866-635-8464 before placing your order to confirm your estimated shipping time.


What shipping carriers do you use? Where do you ship from?
We primarily use UPS for our shipments within Canada, USA and worldwide.
Within Canada, customers will be given the option to choose Canada Post, which is often cheaper, especially for remote shipping locations.
In all cases, you're welcome to select "Pay by Phone" and add a comment on the order that you would like a custom shipping quote. This is especially advantageous if you have more than one item in your cart.
Note that we ship from Canada, and occasionally, especially on larger orders, our international customers may be asked to pay additional import duties and taxes to receive their product, according to their country's import controls and procedures.

What size of Bubble Bags should I get?
  • The 1 gallon set can process up to 2 ounces or 56 grams (dry weight) of plant matter at a time.
  • The 5 gallon set can process up to 8 ounces or 200 grams (dry weight) of plant matter at a time.
  • The 20 gallon set can process up to 2 pounds or 1 kg (dry weight) of plant matter at a time.

You have different grades of bags. What's the difference between LABS, Original & Lite?

Fresh Headies is proud to offer three options in our Bubble Bags product line.

  • Our Original Bubble Bags are the highest quality bags available on the market today.
  • Introduced in 2020, our newest addition to the Bubble Bags line, the 'LABS' are professional quality, heavy duty bags, featuring a three quarter bag side wall of screen.
  • The Lite Bubble Bags Lite are a more cost-effective option for the home user on a budget.

Our Original & LABS Bubble Bags are the same professional quality bags that you know and love. The heaviest fabric available on the market, these bags are triple stitched with 100% nylon bonded thread for extra strength, thefiltering screen is made with the highest quality European heat stamped mesh, which is exact within 1 micron. The sidewalls (full or 1/4 in LABS) are 800 thread count nylon. The Originals & LABS will last for over 200 uses and carry a lifespan warranty against manufacturer’s defects.

Lite Bubble Bags are our most cost-effective line of Bubble Bags. Expect the same top quality screen, exact within 7 microns, but in a lighter fabric for the budget conscious home user,. The Lites have some variation in fabric weight and come in three colours instead of eight. Micron sizes are noted in a tag and can also be identified by the thread colour.  Includes a 1 year warranty.


What materials are used to produce the bags?
  • Screen: polyester
    Our Bubble Bags are made with top quality European monofilament polyester screens. The screen is heat stamped to keep the fibers from shifting, retaining a consistent pore size and preventing contamination of your extracts.
  • Sidewalls: 800 or 400 thread count nylon
    Bubble Bags use the strongest nylon fabric for the sidewalls. Sidewalls are 100% waterproof, with 800 thread count nylon for the 5 and 20 gallon bags and 400 thread count for the 1 gallon bags and LITES.
  • Thread: nylon
    Bubble Bags are triple stitched with 100% nylon bonded thread for extra strength.

With proper care as instructed, you can expect your Bubble Bags will last for many years. Expected lifespan is over 200 washes with the Originals & LABS, and over 100 washes with the Lites. Refer to our Warranty page.


Should I get the 8 bag set or the 4 bag set?

Fresh Headies’ Bubble Bags 8 bag set is the best choice for the connoisseur looking to produce a high quality herbal extract.

Each strain has its own unique profile of varying crystal sizes, and these differences can be observed by comparing the extract collected in the different bags. The 8 bag set represents the upper echelon in Full Melt Bubble, allowing the user to separate the herbal extract according to the size of the crystals or glandular heads of the plant, offering different grades ranging from commercial grade to cream of the crop top quality Full Melt Bubble, which bubbles when flame heated.

The 190 micron bag removes contaminants from your herbal extract. The 160 micron bag, although it may contain usable herbal extract with certain strains, acts as another layer of contaminant removal. The remaining 5 bags contain your best herbal extract. Some strains or types of plants have larger crystals or glandular heads than others, so it is difficult to predict which bag will contain the best herbal extract. However, Full Melt Bubble generally is found in the 90 micron bag and the 73 micron bag.

For those who prefer an easier process, our 4 bag set can't be beat.
The 4 bag set contains a work bag, one contaminant removal bag, and two crystal collection bags. The 220 and 160 micron contaminant removal bags catch small particles of leaf and dirt, removing them to produce a high quality extract in the 73 and 25 micron bags. With practice and using very high quality plant material, you might find Full Melt Bubble in the 73 micron bag.
The 4 bag set is a good option for people who simply want a reasonably priced and durable set .

8 BAG SET
The 8 bag set contains the following bags:

  • 220 micron bag | Blue | work bag
  • 190 micron bag | Green | clean-up bag
  • 160 micron bag | Red | contaminant removal bag (food grade/low quality)
  • 120 micron bag | Orange | crystal collection bag (great quality)
  • 90 micron bag | Black | crystal collection bag (incredible quality)
  • 73 micron bag | Yellow | crystal collection bag (prime quality)
  • 45 micron bag | White | crystal collection bag (large yield secondary grade)
  • 25 micron bag | Purple | crystal collection bag (food grade/low quality)
4 BAG SET
The 4 bag set contains the following bags:
  • 220 micron bag | Blue | work bag
  • 160 micron bag | Red | contaminant removal bag (food grade/low quality)
  • 73 micron bag | Yellow | crystal collection bag (prime quality)
  • 25 micron bag | Purple | crystal collection bag (food grade/low quality)

Here's a good blog article from Pure Pressure on the subject of rating, quality and micron sizes: How Bubble Hash is Rated


How do I make Full Melt Bubble?
Full Melt Bubble is a plant extract that bubbles when heated, which is what led Bubble Man to call our bags "Bubble Bags." To begin with, you need to start with high quality plant matter. It should have lots of crystals and be as fresh as possible. High quality herbal extract can only be made from high quality plant material. Most people find they must use the 8 bag set to produce Full Melt Bubble.
 
Be sure to freeze your plant matter overnight before starting to make your Bubble herbal extract. Make sure there is lots of ice in the water at all times – the temperature of the water should always be 4 degrees Celsius or lower. Do not over-agitate your mixture. For best results, use our BubbleNow machine for this step. Alternatively, you may choose to mix for 15 minutes with a wooden spoon. An electric mixer can be used, but the product will tend to be of lower quality. The more you break up the plant matter, the more you will contaminate your Bubble herbal extract with small particles of leaf. This will still produce enjoyable herbal extract, but it will probably not be Full Melt Bubble.
 

Can I make Bubble Herbal Extract with moldy plant matter?
YES. Bubble Man recommends an extra mold-removing step: place your herbal extract into a jar full of water with a tight-fitting lid and shake it up. The mold spores will float to the top and can be skimmed off with a spoon or turkey baster. Then, rinse the jar into the 25 micron bubble bag and press the moisture out as usual.
You can search online for various answers and opinions on this topic. Here's one that seem to support our views on the matter:
"
Using Bubble bags on slightly moldy buds"

How should I store my Bubble Herbal Extract?
First, make sure that it is completely dry before storing. Bubble that has been pressed into a ball or brick while wet can get moldy inside.

To dry your extract:

Step 1: Blot excess water: gently press out as much water as possible using the blotting screen with a kitchen towel or other absorbent cloth.
Step 2: Powder: break up your herbal extract into a powder and allow it to dry completely. A stainless steel sieve can be used to break up the extract.
Steop 3: Dry: Bubble Man recommends spreading your extract on a piece of thick corrugated cardboard (pizza boxes work well, but not the thinner cereal box type cardboard) and allowing it to dry for 5 or more days.

For long term storage, after your bubble is completely dry, you can store it indefinitely using glass jars or any sealed container. Our Tightvac Jars will keep your extract fresh for months.


How should I clean my Bubble Bags?
1. Always rinse the bags thoroughly with cold water immediately after use.
Do not use warm or hot water, as this will clog the screens with melted trichomes.
2. Repeat if necessary.
3. Hang the bags and always allow to air dry completely before storing them to prevent mold or rot issues.
► For heavy stains, soak overnight, then repeat step 1.
► Never use detergent or solvents.
► If your screens become clogged,  you can use 99% isopropyl alcohol on a soft toothbrush to gently remove tough stains.  Keep alcohol away from edge of screen (stitching).

Why Are My Bubble Bag Screens Stamped With A Number?
Genuine Bubble Bags are often stamped on the screens with a number by the screen manufacturer. This is a great way to identify genuine Bubble Bags. The ink is medical grade and inert and will not affect your extract and and would be fine to ingest were it to come off.

How can I learn more about using Bubble Bags?

See all our online resources & links here: https://linktr.ee/bubblebags.freshheadies

How can I order by mail within the USA?
Aqua Lab
www.aqualabtechnologies.com 951-683-4940
92507 RiversideRiverside, California92507 United States

Hydro Hippy
www.hydrohippy.com 415-424-5352
San Francisco, California 94112 United States

Other resellers may also ship our products to you. Suggest you try searching for "Bubble Bags" on Google Maps in your area, or look for hydroponic or head shops and contact them to ask if they can bring in items for you.


What conditions apply on your online sales?

We do our best to offer our clients some good sales, and in some cases may have to contact you if the offer exceeds our ability to fulfill the order.
Some examples are:

- if the discount offered amounts to more than 50% of the original value of the product being sold
- valid for in stock and pre-order items
- maximum for free shipping is $99, and applies to North American shipping. International orders will be considered individually, and we will adjust to give you the best possible prioce on shipping.
Feel free to email or call us to make sure you're getting the best deal.


How do I contact you if I have further questions?

Use the form on our Contact Us page or call us at 604-254-3338 or toll free 1-866-635-8464. We are located in Vancouver, BC, and are available Monday to Friday from 9am to 5pm PST.


What is your Returns and Warranty policy?

Please read our Return & Warranty policies page, located under "Commitment" menu.


Thank you for choosing Fresh Headies’ Bubble Bags™.

Click this link to find all of our online resources, product tutorials, and community groups: linktr.ee/bubblebags.freshheadies

We appreciate your business. If you are happy with our products and customer service, we invite you to leave us a review on Google, Yelp or Facebook. If you wish to review a specific product, scroll to the bottom of the product page on our website.

Please contact us with any questions, we are available Monday to Friday, 9am to 5pm PT (except holidays).
Phone: 604-254-3338 or toll free 1-866.-635-8464

As of Nov 2022, we have moved to a private residence and pickups are available in East Van by appointment only. We still have a limited selection of Hemp Taillor (was Hoodlamb) line of vegan, hemp & organic cotton eco clothing, designed in Amsterdam. We now also carry the new Men's & Ladies' Classic Coats from Freshemp. See bubblebag.com/HempClothing.

 

 

 

 

 

 

 

 

 

 

 

 

 

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